Why does my logo watermark show a white box around it on the PDF page?

Because your logo is most likely a JPEG, and JPEG cannot store transparency at all: the white around the logo is part of the image and gets drawn as a rectangle over the page. Use a PNG logo with a genuinely transparent background; the tool keeps its transparency and multiplies it by the opacity you choose. Converting a JPEG to PNG on its own does not remove the white.

Published · 3 min read

Where the box comes from

On a white background you cannot tell where a logo ends and the background begins. But the image is really a full rectangle, and every white pixel in it is a real pixel with a colour. JPEG has no slot for 'transparent', so every pixel is some colour or another. Draw that rectangle over a page of text and the white covers whatever is underneath.

Lower the opacity and the white box turns semi-transparent, but it still shows as a hazy rectangle that dulls the text beneath, which usually looks worse than the logo itself.

How to check your logo's format

  • The file extension: jpg or jpeg means no transparency. png may or may not be transparent.
  • Open the image on a dark background, such as your device's dark mode: a transparent logo shows on its own, a non-transparent one sits inside a white rectangle.
  • After you upload the image to PDF watermark, a thumbnail appears with its pixel size. The preview after the run is the final test.

Where to get a transparent logo

The best source is your original brand files: whoever designed your logo probably delivered a transparent PNG, or a source file that can be exported with a transparent background. Ask them if you cannot find it. Renaming a JPEG to .png, or running it through a format converter, gives you a PNG with a white background, because the white is now part of the picture and a converter has no way of knowing it was meant as background.

Once you have a transparent PNG

  1. Open the watermark tool and choose your PDF.
  2. Choose Image and upload the logo. JPEG, PNG and WebP are accepted, and WebP is converted to PNG with its transparency kept.
  3. Set the width as a percentage of the page width, and the opacity between 15% and 30% for a background mark.
  4. Pick the placement and check the preview: you should see the logo alone, with the text showing around it and no rectangle.

If no transparent logo is available right now, a text mark with your store name is a good stopgap: text is transparent by nature and carries no background.

Common questions

Does the tool remove the white background from the logo?

No. It draws the image as it is. Removing a background is done in a design app before uploading.

Is a JPEG logo ever fine?

Yes, when it goes on an empty white area of the page, such as a blank corner, the box does not show because its colour matches the paper.