Customer documents and communication: guides

204 guides in this section. Pick the question closest to yours, or browse by tool. Page 7 of 9

• Is it better to give my WhatsApp link a pre-filled message or leave it blank?A link with no message is shorter and suits a bio or a card; a link with a message suits a button next to a product or offer. How to decide.
• Should the pre-filled WhatsApp message be written in my shop's voice or the customer's?A pre-filled message is sent from the customer's phone, so write it in their voice, not the shop's. Good and weak examples, and what the first line should carry.
• How do I put line breaks and bold asterisks in a WhatsApp link message?Press Enter for each new line and it becomes %0A in the link; asterisks pass through as typed. How to build a formatted pre-filled message.
• The WhatsApp link tool says my message has 'half an emoji'; how do I fix it?Some emoji are stored in two halves, and cut-off text can leave just one, which cannot go into a link. Why the tool refuses it and how to fix it in seconds.
• Why does the WhatsApp link generator stop my message at 1,500 characters, and how are emoji counted?The 1,500 limit is the tool's own, not WhatsApp's, and keeps the link a workable length. How the counter treats combined emoji, and how long the link gets at the limit.
• Why is my WhatsApp link full of codes like %D9%85 instead of my Arabic text, and will the customer see them?An Arabic message is written in the link as codes such as %D9%85, and WhatsApp turns it back into Arabic when opened. Why, and what it means for link length.
• I built a WhatsApp link by hand and the message stops at an & or #; why?The &, # and % signs have jobs inside a link, so typing them raw in a hand-made link cuts or garbles the message. The tool encodes them so the full text arrives.
• Can I just type a wa.me link myself, or what does a generator actually add?A bare link with a correct number is easy to type by hand. A generator adds number cleaning, 0 removal, error messages, message encoding and a QR code.
• My booking system wants an api.whatsapp.com/send link; how is that different from wa.me?Both forms open the same chat and differ only in where the number and message sit. When a booking system wants the alternative form, and where to find it.
• How do I add a separate WhatsApp link to each product in my Salla or Zid store?Keep the number fixed and change only the message for each product, naming the product and its code, so every chat tells you which item it is about. With worked examples.
• What is the best WhatsApp link to put in my Instagram bio?An Instagram bio serves every visitor, so a link with no message, or a short one that mentions Instagram, fits best. Link lengths compared, and how to test it.
• How do I add a clickable WhatsApp link to my Gmail or Outlook email signature?Make a wa.me link with no message or a short one, then put it behind the word 'WhatsApp' in the email-signature builder or in Gmail's or Outlook's link dialog.
• How do I turn a wa.me link into a WhatsApp button on my own website?Copy the wa.me link from the tool into the href of an ordinary link tag and open it in a new tab. Ready-made code, and why wa.me beats the alternative form in HTML.
• How can I tell whether a WhatsApp chat came from my Snapchat ad or my TikTok profile?Make one link per channel with a short marker in its pre-filled message, and the first line tells you the source. A simple method, and its honest limits.
• I have two branches with separate WhatsApp numbers; how do I send each customer to the right one?Make one link per branch number with a message naming the branch, publish them side by side with clear labels, or print each branch's own QR code in that branch.
• Should I use the WhatsApp tool's built-in QR code or the separate QR generator for a printed sign?The built-in code is a quick PNG at error correction M and a fixed scale, fine for screens and small cards. For a big sign or a logo, use the QR generator.
• Why can the tool not make a QR code for my WhatsApp link when the Arabic message is under 1,500 characters?The message limit is 1,500 characters, but a QR code holds far fewer Arabic letters and emoji. Where the real limit falls, measured, and how to fix it.
• I changed my shop's WhatsApp number; do my old links and printed QR codes update themselves?No: the number is written inside every link and QR code, and there is no account or redirect to update. How to make the new links, and a checklist of where old ones hide.
• Does the WhatsApp link generator send my number or my customers' numbers to a server?The link and QR code are built inside your browser; the tool sends neither number nor message to any server. When data does leave your device, and where.
• Does a wa.me link hide my phone number if I post it publicly?No. The international number is written plainly inside the link and the QR code, and anyone can read it. What that means for a personal number.
• I printed a QR code on my boxes and want to change where it goes; can I do that without reprinting?A printed QR code holds the exact text you typed and cannot be edited. The fix is to point it at a page on your own site that you can update or redirect later.
• What is the difference between a free static QR code and the dynamic QR codes sold by subscription sites?A dynamic code stores a redirect link owned by the subscription company; a static one stores your own link. When static is enough, and how to cover what it lacks.
• Does a QR code I make stop working after a while?A static QR code has no server behind it and no expiry date. It stops working only when the link inside dies or the print is damaged, and both can be avoided.
• Which error correction level should I use for QR codes stuck on restaurant tables that get wet and dirty?For table stickers that get wiped and splashed, choose Q or H. What each level means, and how little it costs in density for a short menu link.